Adobe Illustrator and Adobe Photoshop.
Illustrator (.ai); Photoshop (.psd); Photo File (.jpg); Encapsulated Post Script (.eps); Portable Document Format (.pdf).
Size the artwork as large as you'd want it embroidered on the garments.
Specific Thread Colors:
If you're looking to match specific thread colors in your artwork, we need exact pantone numbers. Computer screens can be calibrated differently and there is no way of knowing if the color on our screens is that same color that you are looking at. If ink colors are not specified, we will hand mix the inks to achieve a color as close to your artwork as possible.
All artwork must be computer generated and saved as one of the files above.
Make sure to save as a .pdf or .jpg as we may not have the same fonts as you do. Also, if you're sending an illustrator or eps file, make sure that your fonts are changed to objects.
Images from the internet will not digitize well, so just don't use them!